Privacy Policy

Hyderabad Smiles Advanced Dental Hospital (“Hyderabad Smiles”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

Information we collect

• Details you submit in our forms — your name, mobile number, the treatment you are interested in, and (optionally) your email address.
• Technical information — your IP address, browser type and the date/time of your visit, collected to keep the website secure and prevent spam.
• Usage information — anonymous statistics about how visitors use the site (for example via Google Analytics), if enabled.

We do not ask for your medical history through this website. Clinical information is collected only during your consultation at the hospital.

How we use your information

• To call or WhatsApp you back about your enquiry and to schedule your consultation.
• To answer your questions about treatments, pricing and EMI options.
• To keep records of enquiries and improve our service.
• To protect the website against misuse, fraud and spam.

By submitting a form and ticking the consent box, you agree to be contacted by Hyderabad Smiles by call or WhatsApp about your enquiry.

Sharing of information

We do not sell or rent your personal information. We share it only with our own clinical and patient-coordination staff, and with service providers that help us run this website (such as our hosting and email providers), who are required to keep it confidential. We may disclose information where required by law.

Storage and security

Enquiries are stored on a secure server with restricted, password-protected access for authorised staff only. The website uses HTTPS encryption. While no system is completely secure, we take reasonable measures to protect your information.

How long we keep it

We keep enquiry details only as long as needed to respond to you and for our legitimate record-keeping, after which they are deleted or anonymised.

Cookies

This website uses only essential cookies needed for security (for example, to protect our forms) and, if enabled, analytics cookies that help us understand site usage. You can block cookies in your browser settings.

Your rights

You may ask us to access, correct or delete the personal information you have shared, or to stop contacting you, at any time. Simply contact us using the details below.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its effective date.